How to get a Flow boiler

It’s more than likely that you haven’t bought a new boiler for a while. You may NEVER have bought one before! So we wanted to explain exactly how you get a new boiler from Flow.

It’s a quick and easy journey to life with a boiler from Flow. One minute your old boiler will be chugging away (or not, as the case may be). The next you’ll have a state-of-the-art, top-of-the-range boiler from Flow that keeps you warm, cuts your bills and provides a range of benefits you simply don’t get with other boilers.  Here’s how it all works…

Choose your product

There are two ways you can start the process of getting a new boiler from Flow. You can either give us a call on 0800 092 0277. Or click here to tell us which product you’re interested in and leave your details so we can get in touch with you

Home survey

The next step is a free home survey.  Your Flow Brand Ambassador will visit your house to conduct a free home survey to assess which advanced Flow product is appropriate for your home. They’ll also talk you through our affordable boiler packages face-to-face, providing sound advice and their honest opinion.


Competitive install quotes

The information gained from your home survey allows your Flow Brand Ambassador to quote an installation price.  All our installation quotes are competitive.  In fact, your installation price is often quoted as part of an overall, low cost package. These packages come with a fixed price.  So the price you are quoted is the price you’ll pay, giving you peace of mind.

Install date

As soon as you’’ve agreed to move ahead with your install, we’ll book your install date and we’ll send you all the information you’ll need about what will happen on install day.

Full install

Then your friendly and highly skilled Flow Brand Ambassador will attend your home to install your chosen boiler with the minimum of fuss.




Warranty activated

As soon as your boiler is installed, your warranty will be activated. We offer a range of warranties across our product range of up to 10 years.  So in the unlikely event of anything going wrong with your boiler, we’ll be round in a flash to put it right.

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