Local network operators are responsible for looking after the cables we use to supply your electricity. To report a power cut or a dangerous situation you’ll need to call 105 ( The new number for power cuts ) to be directed to your local Distribution Network Operator. Or you can contact the operator for your area directly using the numbers below. You can find their number on your statement. Before you phone them, it’s worth checking a few things:
105 is a new three-digit number that people can call to report or get information about power cuts. You can also call 105 with any welfare concerns related to a power cut, or if you are worried about the safety of over or underground electricity cables or substations. 105 is free of charge and will put you through to your electricity network operator. You can call 105 from most landlines and mobile phones.
It launched from September 2016 and is available to people in England, Scotland and Wales. The powercut105.com website will provide you with more information and direct you to their network operator.
However you can still call your local distribution network operator using the numbers belowLocal electricity network operators If there’s a power issue affecting your local area, you can call your local electricity network operator to find out what the problem is. The details are below.
North Scotland: SSE Power Distribution 0800 300 999
South Scotland: SP Energy Networks 0845 272 7999
North East England: Northern Powergrid 0800 668 877
North West: Electricity North West 0800 195 4141
Yorkshire: Northern Powergrid 0800 375 675
East Midlands: Western Power Distributon 0800 056 8090
West Midlands: Western Power Distribution 0800 328 1111
Eastern England: UK Power Networks 0800 783 8838
South Wales: Western Power Distribution 0800 052 0400
Southern England: SSE Power Distribution 08000 727 282
London: UK Power Networks 0800 028 0247
South East England: UK Power Networks 0800 783 8866
South West England: Western Power Distribution 0800 365 900
North Wales, Merseyside & Cheshire: SP Energy Networks 0845 272 2424