Trusted local experts

Flow offers some of the world’s best boilers. But that’s only half of the equation. Who installs and services your new boiler is also absolutely vital. That’s why we have created the Flow Ambassador programme, a national network of trusted, local installation and aftercare experts to take the very best care of you.

Rigorously trained. Fully accredited.

Trust is so important when you’re inviting a tradesperson into your home. Each Flow Ambassador is invited to join our programme because of their reputation for the high quality of their work. They then receive rigorous training at Flow’s dedicated training centres on Flow’s product range. We also share with them our deep knowledge of how to deliver a fantastic customer service experience (we know a lot about that – remember, Flow Energy is the only energy company good enough to be a Which? Recommended Provider). Only the very best receive full accreditation and become your personal, trusted Flow Ambassador.

Unbiased advice and a pleasant experience

Your Flow Brand Ambassador will conduct your free home survey and give you unbiased advice about the heating solution that’s right for your home. They’ll then install your boiler too, with the minimum of fuss and the maximum of respect. They’ll leave your home clean and tidy and with an appropriate, affordable and advanced heating solution in place.

Local help, now and forever

Of course, your relationship with your local Flow Brand Ambassador doesn’t stop when your boiler is installed. They’ll always be there to help. Whether it’s a problem with your boiler (unlikely!), advice on energy efficiency or on additional products like those for the connected home, your local Flow Brand Ambassador will be just a phone call away.

Get a Flow boiler now