Additional help for those who need it
We offer additional help to those who are elderly, disabled or living with a long term illness and we keep a register of these customers in order to offer that help.
Anybody can ask on behalf of someone else for them to be added to our register free of charge. The benefits of being on the register include:
Your Water company can also provide you with similar services. To find out more about other free services across industries you can read and download the “Essential services guide” here
If you, or any Flow customer that you know, qualifies to be on our register, please call us on 0800 092 02 02 or email us at firstname.lastname@example.org