Our offers – Terms and Conditions

Virgin Wines customer offer – Terms and conditions

  • Wine offer for new energy customers available to Virgin Wines customers only.
  • Not open to existing Flow home energy customers
  • Available only when you switch to a Flow dual fuel fixed rate tariff – exit fees apply.
  • Your wine will be sent within 30 days of your supply start date.
  • Promotion ends 1 November 2017

Refer a friend offer – Terms and conditions

Refer a friend – Existing customers:

You’ll receive this offer if:
  • You are an existing Flow Energy customer.
  • To qualify for this, you must register your details at: www.flowrewards.co.uk/refer-a-friend
  • Your friend must apply for a tariff following their invite email, within 60 days of the ‘Refer your friend’ form being completed.
  • There is no limit to the number of individuals you may refer but the maximum number of gifts is for 10 successful referrals in any 12-month period starting on the date of your first successful referral.
  • Referrals not submitted in accordance with these terms and conditions will not be considered viable for the reward.

Refer a friend – New Customers:

You’ll receive this offer if:
  • You are a new Flow Energy customer and received the Refer a friend invitation email.
  • You have taken out a new tariff with Flow Energy within 60 days of the ‘I want to refer Flow Energy’ form being completed.
  • You have made 1 successful Direct Debit payment.
  Full terms and conditions for this offer can be found here