"Go with the Flow"
I had been with my previous supplier since 1968 (far too long I have since realised) and when I decided to attempt to change I came across Flow on the internet. I contacted Flow and after an initial glitch on my part I was ably assisted by one of your staff. This person whose name I cannot recall helped me with every step of the process and in no time at all the change was instigated. This was in May/June 2014 and everything went smoothly. Earlier this year I contacted Flow again to see if there was any chance of a cheaper tariff and the rest is history. I once again cannot praise your company and staff enough, as I previously said many people have a fear of changing their supplier but to them I would say "Go with the Flow".